Terms & Conditions – Deja Vu

Last Updated: 2/2/2026

Welcome to Deja Vu. By using our website and purchasing our products, you agree to the following terms and conditions:

1. Content and Use:

   • All content on this website, including text, images, and information, is protected by intellectual property rights owned by Deja Vu.

   • No content may be used, reproduced, or distributed without prior written permission from Deja Vu.

2. Orders and Payment:

   • Orders are processed once product availability is confirmed.

   • All prices listed on the website include applicable taxes (if any).

   • Available payment methods include credit/debit cards, bank transfer, and cash on delivery where applicable.

3. Shipping and Delivery:

   • Orders are shipped within 5–10 business days unless otherwise specified.

   • Customers are responsible for any additional fees caused by incorrect address information or delays due to inaccurate details.

4. Customized Products:

   • Customized orders cannot be returned or exchanged unless there is a manufacturing defect.

5. Limitation of Liability:

   • Deja Vu is not responsible for any damages resulting from misuse of products or use outside the recommended instructions.

Privacy Policy – Deja Vu

At Deja Vu, we are committed to protecting our customers’ personal information according to the highest privacy standards:

1. Information Collection:

   • We collect basic information such as name, email, phone number, and shipping address when placing an order.

2. Use of Information:

   • Information is used to process orders, communicate with customers, and improve the shopping experience.

3. Data Sharing:

   • Customer data is not shared with third parties, except for shipping purposes or as required by law.

4. Security:

   • Advanced security measures are in place to protect customer data from unauthorized access or breaches.

5. Customer Rights:

   • Customers have the right to request modification or deletion of their personal data in accordance with applicable laws.

Return & Exchange Policy – Deja Vu

1. General Conditions:

   • Products can be returned or exchanged within 7 days of receipt, provided they are unused and in their original packaging.

2. Customized Products:

   • Customized items cannot be returned or exchanged unless there is a manufacturing defect.

3. Return/Exchange Process:

   • Customers must contact our customer service to register a return or exchange request before sending back the product.

   • Customers are responsible for shipping costs for returns due to personal preference. Shipping costs are covered by Deja Vu in case of a defective product.

4. Refunds:

   • Refunds are processed using the original payment method within 7 business days after receiving and inspecting the returned product.